The firm can be contacted by phone, email, or via the contact form on the website, briefly explaining the nature of the request. Usually, within 24 hours, Me Walid Jaafari will respond with practical information and propose an online or in-person meeting at the Brussels office (subject to fixed fees). Each introductory meeting is led by Me Jaafari and typically lasts 45 to 60 minutes. General guidance is provided, along with an overview of timelines, fees, and requirements. Once a client agrees to work with the firm, they must complete and sign the KYC form and the client service agreement, available on the website. An advance payment is invoiced as agreed. After these steps, collaboration can begin.